HALVoices not working after v5.2 fix

Krauzac · 01-23-2015, 08:08 AM

DWB - Thanks for the update. I found the update 5.2.2, Voices are working again!
Tim, hope you feel better soon!

Stormin · 01-25-2015, 04:29 AM

I had the same problem with v5.2 and Tim helped me fix it. Now I'm on version 6.0.19 and the same problem came back. Has anyone gotten a fix from Tim for the new v6.0.19?

TimShriver · 01-26-2015, 12:31 PM

Hi,

The issue with Voices for version 5.2.x users was initially a problem with the License Manager. Subsequent issues have turned out to be that the user hadn't activated the newer license and was running in trial mode. The same seems to be the issue with version 6 customers experiencing an issue with Voices not working... Please check License Manager to make sure you are Licensed.

To check your License's status, start the HAL License Manager. Click on the "?" in the upper right hand corner. This will open a status page from which you can see you license status as well as the status of options such as DMC, DVCc and voices.

Regards,

Tim

BTW - My blood pressure has been coming down and I am improving. Thanks!

01-23-2015, 08:08 AM	#1
Krauzac Junior Member Join Date: Dec 2003 Location: Utica, NY Posts: 17	Re: HALVoices not working after v5.2 fix DWB - Thanks for the update. I found the update 5.2.2, Voices are working again! Tim, hope you feel better soon! __________________ Caz Krauza Last edited by Krauzac; 01-24-2015 at 08:38 AM. Reason: Found solution

01-25-2015, 04:29 AM	#2
Stormin Junior Member Join Date: Sep 2005 Location: Upper Marlboro, MD Posts: 12	Re: HALVoices not working after v5.2 fix I had the same problem with v5.2 and Tim helped me fix it. Now I'm on version 6.0.19 and the same problem came back. Has anyone gotten a fix from Tim for the new v6.0.19?

01-26-2015, 12:31 PM	#3
TimShriver Administrator Join Date: Jul 2003 Location: Laurel, MD Posts: 1,588	Re: HALVoices not working after v5.2 fix Hi, The issue with Voices for version 5.2.x users was initially a problem with the License Manager. Subsequent issues have turned out to be that the user hadn't activated the newer license and was running in trial mode. The same seems to be the issue with version 6 customers experiencing an issue with Voices not working... Please check License Manager to make sure you are Licensed. To check your License's status, start the HAL License Manager. Click on the "?" in the upper right hand corner. This will open a status page from which you can see you license status as well as the status of options such as DMC, DVCc and voices. Regards, Tim BTW - My blood pressure has been coming down and I am improving. Thanks! __________________ Tim Shriver Home Automated Living

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